Pocket™ - World’s Most Advanced NFC Cardholder - Havan
Tap NFC Leather Keychain - Havan - Share Instantly
Tap NFC Leather Keychain - Navy - Share Instantly
Refund Policy
This Refund Policy explains how refunds are handled.
We are unable to accept returns. To be eligible for a refund, we require a receipt or proof of purchase in the form of an order number, and your order must not have been fulfilled, shipped, or delivered according to the tracking information provided by the carrier.
Refunds (if applicable)
You may be eligible for a replacement if your Tap has been scratched or damaged. Within 48 hours of delivery, we offer replacements for damaged Products accompanied by photographic evidence. If a Tap does not adhere properly to a case or phone, you may be eligible for a replacement Tap device, but not a refund.
Contact our team at support@gettap.co if you are having trouble activating your Tap or popping to compatible phones and would like a refund or replacement. Typically, all issues can be resolved with the team's helpful advice!
If you have successfully activated your Tap and after contacting support@gettap.co are experiencing issues popping to a compatible device, you may be eligible for a refund. Once your refund is approved, we will notify you via email that we have refunded your purchase. Within two to four days, your credit card or original method of payment will be automatically refunded.
Warranty
You are eligible for a free replacement if your Tap loses its adhesive within 30 days of your order being marked as delivered.
Late or missing refunds (if applicable)
If you haven't received your refund yet, you should double-check your bank account.
Then contact your credit card company; it may take some time for your refund to be posted.
Contact your bank next. Typically, there is a processing period before a refund is posted.
Please contact us at support@gettap.co if you've done everything we've asked and you still have not received your refund.
Sale items
Unfortunately, only regular-priced items can be refunded (if applicable); sale items cannot be refunded.
We do not accept returns or exchanges.
We do not accept returns, so shipping information is not required.
Please contact us.
Please contact us at support@gettap.co for more information about our privacy policies, if you have any questions, or if you would like to file a complaint.
We are unable to accept returns. To be eligible for a refund, we require a receipt or proof of purchase in the form of an order number, and your order must not have been fulfilled, shipped, or delivered according to the tracking information provided by the carrier.
Refunds (if applicable)
You may be eligible for a replacement if your Tap has been scratched or damaged. Within 48 hours of delivery, we offer replacements for damaged Products accompanied by photographic evidence. If a Tap does not adhere properly to a case or phone, you may be eligible for a replacement Tap device, but not a refund.
Contact our team at support@gettap.co if you are having trouble activating your Tap or popping to compatible phones and would like a refund or replacement. Typically, all issues can be resolved with the team's helpful advice!
If you have successfully activated your Tap and after contacting support@gettap.co are experiencing issues popping to a compatible device, you may be eligible for a refund. Once your refund is approved, we will notify you via email that we have refunded your purchase. Within two to four days, your credit card or original method of payment will be automatically refunded.
Warranty
You are eligible for a free replacement if your Tap loses its adhesive within 30 days of your order being marked as delivered.
Late or missing refunds (if applicable)
If you haven't received your refund yet, you should double-check your bank account.
Then contact your credit card company; it may take some time for your refund to be posted.
Contact your bank next. Typically, there is a processing period before a refund is posted.
Please contact us at support@gettap.co if you've done everything we've asked and you still have not received your refund.
Sale items
Unfortunately, only regular-priced items can be refunded (if applicable); sale items cannot be refunded.
We do not accept returns or exchanges.
We do not accept returns, so shipping information is not required.
Please contact us.
Please contact us at support@gettap.co for more information about our privacy policies, if you have any questions, or if you would like to file a complaint.
FAQ
Use this text to share information about your product or shipping policies.
What is tap?
Tap is advancing your networking game by allowing you to share it all; your social media, contact info, files, and so much more.Tap uses the NFC technology that is integrated into many forms such as cards, stickers, and keychains. This contactless technology can up your networking and leave everyone you meet stunned with the ease of sharing everything with just a tap! And other people don’t need an app to receive your info!Tap is a progressive, sustainable solution for your current paper business card. Forget printing hundreds of papers just to share a limited amount of info.Our dedicated mobile app allows you to customize what you share with complete ease and immediate info update!Our App is secure as we don’t require passwords or login info of your accounts, you just put your username/number/link and you’ll be ready to go.
How does it work?
An integrated NFC chip in Tap Products wirelessly transmits data to your smartphone. Push notifications appear on others phones to begin the sharing.When they tap on that notification, your profile will open on their phone.This doesn't even require an app! other people don't need an app to receive your information. Tap claims to be compatible with a wide range of platforms. See if your device is on compatible devices list.There is a QR code option on the Tap card for older phones that don't have NFC.
Do other people need to download the app to receive my info?
No, other people don't need an app to receive your data.If they device has NFC chip you can simply tap your product to their device and your profile will instantly pop-up.If their device doesn't have NFC, then it's the QR code, almost 99% of smartphones can read QR codes.
Tapping to older iPhones
Tap Products are compatible with almost all iPhones, including the iPhone XR, XS, XS Max, 11, 11 Pro, 11 Pro 12, 12pro. 13, 13 pro, SE, and all future iPhones.NOTE: All iPhone X, 8, 8+, 7, 7+, XS, and XS Max models must be updated to iOS 14! If you own one of the devices listed above, follow these instructions on how to use it.How to Use an NFC Tag Reader:Step 1: Navigate to 'Settings.'Step 2: Select 'Control Center.'Step 3: Scroll down to the 'More Controls' section and look for the 'NFC tag reader.'Step 4: Once found, tap the '+' button to add it to your control panel.Step 5: Close the Settings app.Now, open the Control Center and select the NFC tag reader icon.Step 6: Now, simply hold your device over your Tap Product and it should pop up.Please check our compatible devices page to see if your smartphone is listed.
My phone isn't compatible
Tap QR codes can be scanned using the camera on iPhones as old as the iPhone 5S and almost all Android devices.Tap the QR code button on the share icon of your profile on Tap mobile app or on your Tap card to find your Tap QR code.
Our customer support is available Saturday to Thursday: 11am-5:30pm.Average answer time: 24h
